Dispatch/9-1-1 Service Update
Police Chief Penny Dunn

Summary: Questions were raised by a couple of residents about 911 services for the Town of Davidson and the answering point at Charlotte/Mecklenburg Emergency Communications.  Research into complaints was complicated by non-specific details for the call origination date, number from which the call was made, type of individual's phone service, and type of call (police, fire, or EMS).  General information on the workings of 911 and potential technology issues from the call origination site has been posted for public understanding and use.